BOT
Hi, how may I help you ?
BOTIFUL is a multi-support, language and culture-adaptable, soffisticated yet flexible BOT engine with voice and text interfaces, operating via phone, SMS, web and social medias.
BOTIFUL can interact with more than 27 different languages and dialects including arabic, european, slave and asian languages.
BOTIFUL has 6 different interfaces via telephone call, SMS, web chat or social media chat agent.
BOTIFUL can be implemented either in a secured GPRD-compatible cloud infrastrutre or as an on-premises installation.
Chat and answer customers questions via phone call, SMS, mobile app or social media, offering a very flexible 24/7 available customer care service. BOTIFUL can understand and answer soffisticated questions and manage a multi-level conversation in order to deliver a precise information.
Managing callendar and taking appointments can be a very complex task. BOTIFUL is capable of handeling the process, understand customer availability "culturaly expressed" and propose suitable dates and hours for the appointment. BOTIFUL can also handle multi-agent calendars.
Using Speech Recognition and understanding capabilities of BOTIFUL enables employees to report their actions, meetings and operations using just a smartphone and their voice. BOTIFUL will understand and extract information to fill the corresponding fields to complete the report.
BOTIFUL can help deliver information for millions of users in a very short time using speech or text chat. Sports events or expositions visitors can interact with BOTIFUL to get information about access planes, event timing and updates or reserve a priority access.
Hi, how may I help you ?
Hi.. ummm... my car is broke... there is... ammm.. this kind of yellow light blinking and it won't start...
Ok, just calm down.. I'll send you someone right away.. Do you know were are you exactly?
ummm... I'm not sure I know the address... I am in front of a post office on the 21st Street..
Aha.. I see... The exact adress is 1245, 21st Street.. I'll send you someone right away.. Just keep safe inside your car...
I have my child with me! what can I do ?
Ok, I'll send you a babysitter that will take care of him untill we fix your car... is that ok with you?
oh great! that'll be awesome.. Thanks a lot..
Can you give me the model and color of your car as well as the plate number?
Oh yeah sure.. sorry.. well it's a red Ford Focus number AB-345-ED
Ok.. I'll send you a babysitter, her name is Maya Orlando, as well as a Owen Michael who will take a look at your car.. Just keep safe..
Thank a lot... I'll be waiting in the car.. Goodbye..
