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INCALL

INCALL is a phone call transcription and analysis including Human Voice Emotion Analysis, Content classification and indexing.

Capabilities

27

Languages

INCALL understands more than 27 different languages and dialects including arabic, european, slave and asian languages.

4

Technologies

INCALL integrates 4 different technologies : Speech-to-Text, Emotion Analysis, Natural Language Understanding and Indexation

2

Implementations

INCALL can be implemented either in a secured GPRD-compatible cloud infrastrutre or as an on-premises installation.

Usages

INCALL is implemented in various usages and market needs

Anti-Churn
Solution

Prevent loosing customers by keeping an eye (or an ear) on your call center with INCALL. INCALL analyses the conversations in your phone customer service and detects unsatisfied customers in order to call them back and solve their problem.

Voicemail
Router

Voicemail Router is a voicemail routing server capable of analysing voicemail content and routes them to the concerned service. The hightlighting of important information and the extraction of emotionnal content simplifies the treatment of the message.

Voice
Reporting

Enable your itinerant employees to report their meetings, missions, interventions and other actions remotely through a call or an smartphone App. The recorded report is analysed, parsed and the content is stored in your reporting system.

Call-Center
RPA

INCALL uses Speech-to-Text, Natural Language Understanding and Deep Learning dialog manager to analyse in real-time call conversations, so to add RPA (Robotic Process Automation) capabilities to your call-center.

Address

Le Mans Business Center
Place du 8 Mai 1945
72000 - Le Mans
FRANCE

Contacts

Email: info@voxymore.com
FR: +33 7 89 123 143  
UK: +44 2 039 85 6090
US: +1 205 350 4466