Voxytel

A sovereign call bot platform

Voxytel is our telephony platform, with AI voice agents on the front line. They hold natural conversations, understand complicated requests, and answer in context, in 50+ languages and dialects, on your servers or in the cloud.

Capabilities

  • A complete IVR, ready to run
  • 50+ languages and dialects
  • Understands complex requests
  • Ambiguities resolved automatically
  • Phonetic recognition of proper nouns, foreign ones included
  • Agents connected to your own systems
  • Hand-off to an advisor, with the context of the exchange
  • Voiceprint authentication
  • On your servers or in the cloud, your choice
Incoming call Voxytel Voice server greeting and routing Voxyspeech listening and speaking VNE engine understanding and decision queries your systems natural conversation, 50+ languages on your servers or in the cloud Request handled the caller has their answer Hand-off to an advisor with the context of the exchange
The transfer happens when the caller asks for it, or when the AI judges that a person should take over.

Where it’s used

  • Phone reception that handles genuinely complex requests
  • Appointment booking
  • Phone banking with voiceprint authentication

Frequently asked

Does Voxytel need an internet connection?

No. It can run entirely on your own infrastructure.

Can it hand the call to a person?

Yes, when the caller asks, or when the AI decides the request needs a human.

How long does it take to go live?

One to three weeks, typically.

See also

Voxyspeech

The speech engine inside Voxytel, on its own with an SDK.

Voxydoc

The same approach, applied to documents instead of calls.

Voxybox

The engine and your business application, in one platform.

Tell us what you're trying to solve.

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